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SS Support Network
SS SUPPORT NETWORK LLC

Your Growth Partner in
Healthcare BPO

Dedicated Teams ยท HIPAA Compliant ยท 24/7/365 Operations

Founded 2020ยท50+ Team MembersยทVancouver, WA
12 Agents Online Now
SS Support Network LogoSS Support Network
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THE CHALLENGE

The Hidden Cost of Doing It All In-House

NEMT companies and healthcare providers lose revenue, burn through staff, and struggle with compliance โ€” all while trying to grow.

๐Ÿ’ธ
$0
Avg. In-House Cost

Salaries, benefits, taxes, software, training โ€” costs spiral fast.

๐Ÿ”„
0%
Agent Turnover

Constant hiring-training cycle drains time and money.

โš ๏ธ
0%
Revenue Lost

Billing errors, missed trips eating your bottom line.

SS Support Network LogoSS Support Network
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THE SOLUTION

We Handle Operations.
You Handle Growth.

Fully managed, HIPAA-compliant back-office teams that plug directly into your operations. No long-term contracts. Scale on demand.

โœ“Dedicated trained teams for your account
โœ“24/7/365 โ€” no gaps, no holidays
โœ“HIPAA-compliant & SOC 2 secure
โœ“Month-to-month flexibility
โœ“Go live in as little as 7 days
0
Team Members
24/7
Always On
0
Cost Savings
7
Days to Launch
SS Support Network LogoSS Support Network
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WHAT WE DO

Comprehensive Service Suite

NEMT Dispatching

24/7 trip coordination, real-time scheduling & broker management.

$
Medical Billing

End-to-end revenue cycle โ€” claims, denials & AR follow-up.

Call Center

Professional agents for patient calls & scheduling.

Live Chat

Real-time chat converting visitors into customers.

Credentialing

ModivCare, MTM, Access2Care & more.

Tech Support

IT help desk & software troubleshooting.

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ONBOARDING

Go Live in 5 Simple Steps

1
Discovery
Call
Free 30-min consultation
2
Custom
Plan
Tailored team & pricing
3
Team
Assembly
Hand-picked dedicated agents
4
Training
& QA
Your SOPs, rigorously tested
5
Go Live!
๐Ÿš€
Full ops + account manager
Average time to go-live
Just 7 Days
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COST ANALYSIS

In-House vs. SS Support

In-House
EXPENSIVE
3 Dispatch Agents$10,500
Benefits & Taxes$3,150
Software & Tools$800
Training & Turnover$500
Manager + Office + HR$2,600
TOTAL$17,550/mo
SS Support
SMART CHOICE
24/7 Dispatch TeamIncluded
Benefits, Training, QAIncluded
Software & ReportingIncluded
Account Manager + HIPAAIncluded
TOTAL$4,500/mo
Monthly Cost Comparison
$10.5K
Agents
$3.2K
Benefits
$2.6K
Overhead
$1.3K
Other
$4.5K
SS Support
Annual Savings
$0
SS Support Network LogoSS Support Network
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LIVE SIMULATION

NEMT Dispatch In Action

Pickup A Clinic B Hospital C
Trip #4821 โ€” En route
Trip #4820 โ€” Completed
Trip #4822 โ€” Assigned
3 Dispatchers Active
SS Support Network LogoSS Support Network
07 / 12
LIVE OPERATIONS CENTER

Your Dedicated Team at Work

Agent Dashboard
12 Online
S
Sarah M.
Dispatching
J
James K.
On Call
A
Aisha R.
Billing
M
Mike T.
Dispatching
L
Lisa P.
Chat
D
David W.
Credential
R
Rosa G.
On Call
K
Kevin H.
Break
Live Chat Preview
Hi, I need to schedule a ride for my mom's dialysis at 9am.
Of course! Can I get the pickup address and your mom's name?
Mary Johnson, 4521 Oak St, Phoenix AZ
Perfect! Wheelchair-accessible vehicle scheduled. Pickup: 8:15 AM. Trip ID: #4823. โœ“
SS Support Network LogoSS Support Network
08 / 12
PROVEN RESULTS

Numbers That Speak

๐Ÿš
0
Clients Served
โฌ†๏ธ
99.8%
System Uptime
๐Ÿ’ต
0
Cost Reduction
โฑ๏ธ
<2hr
Response Time
๐ŸŒ
24/7
365 Coverage
โญ
0
Client Retention
TRUSTED SOFTWARE PARTNERS
SS Support Network LogoSS Support Network
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TRUST & SECURITY

Your Data is Fort Knox Secure

๐Ÿ›ก๏ธ
HIPAA Certified

Full healthcare privacy compliance

๐Ÿ”
256-bit Encryption

Military-grade data protection

๐Ÿ“
NDA Every Agent

Strict non-disclosure before day one

๐Ÿ”
Regular Audits

Quarterly security assessments

โ˜๏ธ
Secure Cloud

Redundant backups & disaster recovery

โœ…
SOC 2 Compliant

Verified security controls

โ€œ

SS Support Network transformed our operations. We cut costs by 65%, eliminated missed trips, and our drivers love the 24/7 support. Best decision we ever made.

โญโญโญโญโญ
Michael R.
Owner, 15-Vehicle NEMT Fleet โ€” Texas
โญ 4.9/5 Ratingยท200+ Clientsยท98% Retention
SS Support Network LogoSS Support Network
12 / 12
LET'S GET STARTED

Ready to Save 70% on Operations?

Schedule your free consultation. No commitment โ€” just a conversation about growth.

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