SS SUPPORT NETWORK LLC

Your Growth Partner in
Healthcare BPO

Dedicated Teams · HIPAA Compliant · 24/7/365 Operations

Founded 2020·500+ Team Members·All 50 States·Vancouver, WA

24/7 Live Coverage

Schedule Free Consultation →

SS Support Network

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THE CHALLENGE

The Hidden Cost of Doing It All In-House

NEMT companies and healthcare providers lose revenue, burn through staff, and struggle with compliance, all while trying to grow.

💸

$0

Avg. In-House Cost

Salaries, benefits, taxes, software, training: costs spiral fast.

🔄

0%

Agent Turnover

Constant hiring-training cycle drains time and money.

⚠️

0%

Revenue Lost

Billing errors, missed trips eating your bottom line.

SS Support Network

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THE SOLUTION

We Handle Operations.
You Handle Growth.

Fully managed, HIPAA-compliant back-office teams that plug directly into your operations. No long-term contracts. Scale on demand.

✓Dedicated trained teams for your account

✓24/7/365, no gaps, no holidays

✓HIPAA-compliant · BAA with every client

✓Month-to-month flexibility

✓Go live in 5-10 business days

0

Team Members

24/7

Always On

0

Cost Savings

7

Days to Launch

SS Support Network

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WHAT WE DO

Comprehensive Service Suite

NEMT Dispatching

24/7 trip coordination, real-time scheduling & broker management.

Medical Billing

End-to-end revenue cycle: claims, denials & AR follow-up.

Call Center

Professional agents for patient calls & scheduling.

Live Chat

Real-time chat converting visitors into customers.

Credentialing

ModivCare, MTM, Access2Care & more.

Tech Support

IT help desk & software troubleshooting.

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ONBOARDING

Go Live in 5 Simple Steps

1

Discovery
Call

Free 30-min consultation

2

Custom
Plan

Tailored team & pricing

3

Team
Assembly

Hand-picked dedicated agents

4

Training
& QA

Your SOPs, rigorously tested

5

Go Live!
🚀

Full ops + account manager

Average time to go-live

5-10 business days

SS Support Network

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COST ANALYSIS

In-House vs. SS Support

In-House

EXPENSIVE

3 Dispatch Agents$10,500

Benefits & Taxes$3,150

Software & Tools$800

Training & Turnover$500

Manager + Office + HR$2,600

TOTAL$17,550/mo

SS Support

SMART CHOICE

24/7 Dispatch TeamIncluded

Benefits, Training, QAIncluded

Software & ReportingIncluded

Account Manager + HIPAAIncluded

TOTAL$4,500/mo

Monthly Cost Comparison

$10.5K

Agents

$3.2K

Benefits

$2.6K

Overhead

$1.3K

Other

$4.5K

SS Support

Annual Savings

$0

Illustrative example

SS Support Network

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LIVE SIMULATION

NEMT Dispatch In Action

Trip #4821: En route

Trip #4820: Completed

Trip #4822: Assigned

3 Dispatchers Active

SS Support Network

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LIVE OPERATIONS CENTER

Your Dedicated Team at Work

Agent Dashboard

Live 24/7

S

Sarah M.

Dispatching

J

James K.

On Call

A

Aisha R.

Billing

M

Mike T.

Dispatching

L

Lisa P.

Chat

D

David W.

Credential

R

Rosa G.

On Call

K

Kevin H.

Break

Live Chat Preview

Hi, I need to schedule a ride for my mom's dialysis at 9am.

Of course! Can I get the pickup address and your mom's name?

Mary Johnson, 4521 Oak St, Phoenix AZ

Perfect! Wheelchair-accessible vehicle scheduled. Pickup: 8:15 AM. Trip ID: #4823. ✓

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PROVEN RESULTS

Numbers That Speak

👥

0

Team Members

🌎

0

States Covered

📄

0

Claims Processed

🩺

0

Credentialing Clients

🌍

24/7/365

Coverage

📅

2020

Serving Since

TRUSTED SOFTWARE PARTNERS

RouteGenieTripMasterMediroutes KinetikDispatchBotNEMT Cloud ModivCareMTMAccess2Care VeyoModivcareSafeRide Health RouteGenieTripMasterMediroutes KinetikDispatchBotNEMT Cloud ModivCareMTMAccess2Care VeyoModivcareSafeRide Health

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TRUST & SECURITY

Your Data is Fort Knox Secure

🛡️

HIPAA-Trained

Full healthcare privacy compliance

🔐

Least-Privilege Access

Named, revocable credentials

📝

NDA Every Agent

Strict non-disclosure before day one

🔍

Founder-Led Security

Leadership includes senior cybersecurity expertise

☁️

Secure Cloud

Redundant backups & disaster recovery

✅

BAA Signed

Business Associate Agreement with every client

“

Real, anonymized client results: $28,000 in held Modivcare billing released and paid; ~$9,800 in new broker revenue within about two months; a public review rating lifted 1.8 → 3.7; and a Michigan operator rebuilt to 60+ vehicles after an insider-fraud loss.

Source: SS Support Network engagements, anonymized

All 50 states·200+ clients served · 30+ credentialing clients·Serving clients since 2020

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LET'S GET STARTED

Ready to Cut Back-Office Costs 50-70%?

Schedule your free consultation. No commitment, just a conversation about growth.

📞+1-657-777-0006 ✉️info@sssupport.net 🌐sssupportnetwork.llc

📍Vancouver, WA 98662, USA

Schedule Free Consultation → Try ROI Calculator

Your Growth Partner inHealthcare BPO

The Hidden Cost of Doing It All In-House

We Handle Operations.You Handle Growth.

Comprehensive Service Suite

Go Live in 5 Simple Steps

In-House vs. SS Support

NEMT Dispatch In Action

Your Dedicated Team at Work

Numbers That Speak

Your Data is Fort Knox Secure

Real, anonymized client results: $28,000 in held Modivcare billing released and paid; ~$9,800 in new broker revenue within about two months; a public review rating lifted 1.8 → 3.7; and a Michigan operator rebuilt to 60+ vehicles after an insider-fraud loss.

Ready to Cut Back-Office Costs 50-70%?

Your Growth Partner in
Healthcare BPO

We Handle Operations.
You Handle Growth.