Results · Real clients · Anonymized
Real Results From Real Back-Office Work
We don't publish invented numbers or fabricated quotes. These are outcomes from real SS Support Network engagements, with clients anonymized and figures as reported. Filter by the work that matters to you.
Featured case study · Michigan
60+ vehicles, running clean
Rebuilt after an insider-fraud broker loss
A Michigan NEMT operator lost their largest broker, and roughly $200,000, after a previous on-site manager fabricated driver training certificates. They found us through a search engine, ended the on-site arrangement, and outsourced the entire back office. About a year later, broker relationships are healthy, 60+ vehicles run day and night, and revenue is growing.
Clients are anonymized because their operation is their advantage. Figures are as reported by the client; we publish no invented numbers or fabricated quotes.
SS Support Network by the numbers
The scale behind the stories
Since 2020 we've served 200+ clients across NEMT & healthcare. We process 200,000+ claims and run 30+ active credentialing accounts; a single operator's desk can handle 400+ trips and 10,000+ calls a month. Every agent is fully HIPAA-trained and experienced across NEMT, healthcare, and home care.
*Published cost-comparison range, role-for-role against fully-loaded US in-house hiring, not an audited client outcome. Your free audit shows your actual numbers.
FAQ · Case studies
Questions about these results
Yes. Every result on this page comes from a real SS Support Network engagement, with the client anonymized and figures as reported by the client. We publish no invented numbers and no fabricated quotes. Where a figure is a published comparison rather than a client outcome, like the 50–70% savings range, we label it that way on the page.
We keep clients anonymous because their operation is their advantage, so we don't hand out client names. Bring the question to a consultation and we'll discuss what's possible for your situation. The fastest proof isn't a reference call anyway: a scoped first week lets you judge our work on your own operation before you commit.
There's no single typical number because clients start from very different places. The outcomes on this page run from one released billing hold of $28,000 to a full back-office rebuild that took about a year. The one range we publish, 50–70% savings versus fully-loaded US in-house hiring, is a role-for-role cost comparison, not an audited client outcome. A free operations audit shows your actual numbers.
That depends on the work you hand off. Broker enrollment produced about $9,800 in new broker revenue within roughly two months for one provider. Full turnarounds take longer: the Michigan operator on this page needed about a year to get 60+ vehicles running clean. Either way, quality shows up early: the first scoped week is real work, not a demo.
More questions? The full FAQ covers services, pricing, onboarding, and security.
Your version of this
The next story on this page could be yours
Every engagement starts the same way: a free operations audit that tells you what to hand off first, with real pricing. Then a scoped first week so you judge quality on real work. The steps in between are set out on how onboarding works, and what we hold ourselves to afterwards is on performance metrics.
