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Blog & Resources

Expert insights on NEMT operations, healthcare BPO, medical billing, credentialing, and growth strategies.

38 articles
NEMT Industry

Why NEMT Companies Need Specialized Call Centers in 2025

Discover how dedicated NEMT call center services improve dispatch efficiency, reduce no-shows, and boost patient satisfaction scores.

February 15, 20258 min read
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Medical Billing

The Complete Guide to NEMT Billing and Credentialing

Everything you need to know about verification, eligibility, coding, claims, and how to minimize denials for maximum reimbursement.

February 8, 202512 min read
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Compliance

HIPAA Compliance in Medical Transportation Call Centers

Understanding HIPAA requirements for NEMT and healthcare call centers, and how to build compliant operations.

January 28, 202510 min read
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NEMT Dispatching

Complete Guide to NEMT Dispatching Services in the USA (2026 Updated)

The definitive 2026 guide to NEMT dispatching services covering workflows, technology, compliance requirements, and choosing the right dispatch partner.

February 18, 202614 min read
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NEMT Business

How to Start a Profitable NEMT Business in 2026 – Step-by-Step Guide

A comprehensive step-by-step guide covering everything from licensing and fleet acquisition to Medicaid enrollment and scaling strategies.

February 16, 202616 min read
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Medical Billing

Best NEMT Billing Company in the USA: How to Choose the Right Partner

Learn what separates the best NEMT billing companies from the rest and how to evaluate the right billing partner for your business.

February 14, 202610 min read
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NEMT Operations

Why NEMT Companies Are Outsourcing Dispatching & Customer Support

Why the smartest NEMT operators are outsourcing their dispatch and support operations — and the massive competitive advantages they gain.

February 12, 20269 min read
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Credentialing

How Professional NEMT Credentialing Increases Broker Approvals Faster

Professional credentialing services can cut broker approval timelines in half. Learn the strategies that get NEMT providers approved faster.

February 10, 20269 min read
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NEMT Technology

Top NEMT Software vs Outsourced Dispatching: Which Is Better?

A head-to-head comparison of NEMT dispatch software vs. outsourced dispatching services — costs, pros, cons, and which is right for you.

February 8, 202611 min read
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NEMT Growth

How to Increase NEMT Ride Volume Without Hiring More Staff

Seven proven strategies to handle more NEMT trips per day without increasing your headcount or burning out your existing team.

February 6, 202610 min read
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Medical Billing

Common NEMT Billing Mistakes That Cost Companies Thousands

The top 10 NEMT billing mistakes that drain revenue — and exactly how to fix each one to maximize your reimbursement rates.

February 4, 20269 min read
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Broker Registration

How to Get Approved with Modivcare, MTM & Access2Care Faster

The insider guide to fast-tracking your provider applications with the three largest NEMT brokers in the United States.

February 2, 202612 min read
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NEMT Operations

Why 24/7 NEMT Customer Support Improves Medicaid Contract Retention

How round-the-clock customer support directly impacts your Medicaid contract scores, renewal rates, and overall business sustainability.

January 30, 20268 min read
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Healthcare BPO

Healthcare Call Center Outsourcing: Reduce Costs by 40%

How healthcare organizations are cutting call center costs by 40% through strategic outsourcing while actually improving patient satisfaction scores.

January 28, 202610 min read
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Healthcare BPO

Why USA Companies Are Outsourcing Medical Call Centers in 2026

The key market forces driving US healthcare companies to outsource their call center operations in 2026 — and the results they are achieving.

January 26, 20269 min read
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Healthcare BPO

Top Benefits of Hiring Offshore Customer Support for Healthcare

The strategic advantages of offshore customer support for healthcare — from 40-60% cost savings to seamless 24/7 patient coverage.

January 24, 20269 min read
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NEMT BPO

How BPO Services Help NEMT Companies Scale Faster

How NEMT companies are leveraging BPO services to double and triple their capacity without the overhead of traditional scaling.

January 22, 202610 min read
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NEMT Operations

Dispatching vs In-House Operations: Cost Comparison for NEMT Owners

A detailed dollar-for-dollar comparison of outsourced vs in-house NEMT dispatching with real cost breakdowns and ROI calculations.

January 20, 202611 min read
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Healthcare BPO

Affordable Virtual Assistants for Healthcare & Transportation Businesses

How affordable virtual assistants are helping healthcare and transportation companies eliminate admin overload and focus on growth.

January 18, 20268 min read
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NEMT Business

How to Cut Administrative Costs in Your NEMT Business

Practical strategies to slash your NEMT administrative overhead by 30-50% while improving operational quality and compliance.

January 16, 20269 min read
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NEMT BPO

What to Look for in a Reliable NEMT BPO Company

The essential evaluation criteria for choosing an NEMT BPO partner — plus the red flags that should send you running the other way.

January 14, 20269 min read
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NEMT Growth

How to Increase NEMT Revenue Without Increasing Fleet Size

Eight revenue-boosting strategies that increase your NEMT income without buying a single new vehicle or hiring additional drivers.

January 12, 202610 min read
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NEMT Business

Maximize Your NEMT Profit Margins with Expert Billing & Credentialing

How expert billing and credentialing services can add 15-25% to your NEMT profit margins through denial reduction and faster payments.

January 10, 202610 min read
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Medical Billing

Revenue Cycle Management for NEMT Providers Explained

A complete breakdown of the NEMT revenue cycle — from patient intake to final payment — and how to optimize every step for maximum cash flow.

January 8, 202611 min read
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NEMT Business

How Professional Bookkeeping Improves NEMT Cash Flow

How professional bookkeeping transforms NEMT financial management — from chaotic spreadsheets to clear, actionable cash flow insights.

January 6, 20268 min read
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NEMT Growth

From Startup to 6-Figure NEMT Company: Proven Growth Strategy

The proven playbook that successful NEMT entrepreneurs use to grow from a single vehicle operation to a six-figure transportation company.

January 4, 202613 min read
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Industry Insights

Medical Transportation Trends in the USA (2026 Industry Report)

The definitive 2026 industry report covering NEMT market growth, technology trends, regulatory changes, and emerging opportunities.

January 2, 202612 min read
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Compliance

The Role of Credentialing in Healthcare Compliance

Why credentialing is the backbone of healthcare compliance and how to build a credentialing program that protects your organization.

December 28, 20259 min read
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Compliance

HIPAA-Compliant Call Center Solutions for Medical Companies

How to implement HIPAA-compliant call center solutions that protect patient data while delivering exceptional healthcare support.

December 26, 202510 min read
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Healthcare BPO

Why Clinics and Hospitals Need Dedicated Patient Support Teams

The impact of dedicated patient support teams on healthcare outcomes, satisfaction scores, and operational efficiency for clinics and hospitals.

December 24, 20259 min read
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Healthcare BPO

Best Administrative Support Services for Healthcare Providers

The essential administrative support services that every healthcare provider needs to streamline operations and focus on patient care.

December 22, 20258 min read
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Company News

Why SS Support Network Is Becoming a Leading NEMT BPO Company in the USA

How SS Support Network is rapidly becoming the go-to BPO partner for NEMT companies across the United States.

February 20, 20268 min read
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Company News

How SS Support Network Helps NEMT Companies Get More Private Pay Patients

Strategies and services that help NEMT companies diversify beyond Medicaid by building a profitable private-pay patient base.

February 19, 20269 min read
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NEMT Dispatching

NEMT Dispatching Services Near Me – What You Should Know

Everything you need to know when searching for NEMT dispatching services — why expertise and technology matter more than physical location.

February 17, 20268 min read
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NEMT Operations

How Much Does It Cost to Outsource NEMT Dispatching?

A transparent breakdown of NEMT dispatching outsourcing costs — per-trip pricing, monthly models, and how it compares to in-house operations.

February 15, 202610 min read
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Credentialing

Step-by-Step NEMT Credentialing Checklist for 2026

The definitive 2026 credentialing checklist every NEMT provider needs — from initial documentation to successful broker enrollment.

February 13, 202611 min read
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NEMT Business

Top Challenges NEMT Owners Face (And How to Solve Them)

The eight biggest challenges NEMT owners face daily — and battle-tested solutions that successful operators use to overcome each one.

February 11, 202610 min read
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NEMT BPO

Complete NEMT Back Office Support Guide for Small Operators

Everything small NEMT operators need to know about back office support — what to outsource, when to outsource, and how to choose the right partner.

February 9, 202610 min read
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