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Live Operations Showcase

Watch Us Run Your
Entire Operation

This isn't a sales pitch. This is a live demonstration of how we handle every call, every dispatch, every claim — so you never have to worry again.

0
Calls This Month
0
% Answer Rate
0
Sec Avg Response
SS Support Command Center Live
247
Calls Today
89
Rides Dispatched
34
Claims Filed
01 — CALL FLOW

What Happens When a Patient Calls

Every call follows our precision protocol. From ring to resolution in under 60 seconds.

Call Comes In

Patient or broker calls your dedicated line. Our system routes it instantly to the next available trained agent.

⏱ < 3 rings

Agent Answers & Verifies

HIPAA-certified agent greets caller by name using your custom script. Patient identity and eligibility verified in seconds.

⏱ 8 seconds

Ride Scheduled & Driver Assigned

Trip details entered into your dispatch software. Nearest available driver notified with pickup time, location, and patient requirements.

⏱ 15 seconds

Confirmation Sent

Patient receives automated confirmation with driver details, ETA, and tracking link. Broker notified of scheduled trip.

⏱ 5 seconds

Quality Logged & Monitored

Call recorded, scored, and logged. Supervisor reviews for quality. Performance data feeds into your weekly report.

⏱ Total: < 45 seconds
02 — THE DIFFERENCE

Without Us vs. With Us

See the real operational difference our team makes every single day.

Without SS Support

30%+ calls go to voicemail
Drivers arrive late or miss pickups
Claims denied at 20%+ rate
No after-hours coverage
Constant staff turnover
0
Calls Missed Per Month
VS

With SS Support

99.2% calls answered live
On-time dispatch coordination
Claims denied under 5%
24/7/365 live coverage
Zero turnover headaches for you
0
Calls Answered Per Month
03 — COST BREAKDOWN

Where Your Money Actually Goes

Every dollar of in-house cost, broken down. Then see what you actually pay with us.

Agent Salaries (3)
$10,500
Benefits & Tax (35%)
$3,675
Software & CRM
$1,500
Training & Turnover
$2,100
Office & Equipment
$1,050
SS Support Network
$3,499

In-House Total

$18,825

With SS Support

$3,499
$15,326/mo saved
That’s $183,912 back in your pocket every year
04 — SERVICE GUARANTEES

Numbers We Stand Behind

These aren't projections. These are live metrics from our current operations.

99.2%

Call Answer Rate

Every call answered live by a trained agent. No voicemail, no bots, no missed opportunities.

80%

Credentialing Success

First-pass approval rate with our expert credentialing agents handling every detail.

96%

On-Time Dispatch

Drivers coordinated and dispatched on schedule. Real-time tracking and proactive rebooking.

95%

Claims Approval Rate

Clean claims submitted right the first time. Denial management and appeals handled in-house.

05 — BILLING PIPELINE

Your Revenue Cycle, Automated

Watch a claim move through our billing pipeline from submission to payment.

Claim Created

Coded & verified

Submitted

Electronically filed

Under Review

Payer processing

Approved

Payment issued

Paid

Revenue collected

0% First-Pass Approval Rate
06 — REAL-TIME COORDINATION

How We Stay In Sync With You

Your team and ours, connected through a single seamless workflow.

Your Team

Real-time dashboard access
Instant email notifications
Direct Slack/Teams channel
Weekly performance reports
Real-Time Sync

SS Support Team

24/7 live call handling
Dispatch & scheduling
Billing & claims processing
Credentialing & compliance

See It For Yourself

Schedule a live demo and watch our team handle your operations in real-time. No commitment, no pressure — just proof.