Services ‣ Inbound Call Center ‣ NEMT Dispatching ‣ Medical Billing ‣ Live Chat Support ‣ Credentialing ‣ Technical Support About Us ROI Calculator Pricing Blog Why Us Get Started

Live Chat & Virtual Receptionist

Professional live chat support and virtual receptionist services for clinics, hospitals, and healthcare websites. Engage patients instantly and never miss a lead.

Live Chat — Sarah K.VISITORS342Type your message...Send

Live Chat & Virtual Receptionist Services

SS Support Network delivers industry-leading live chat solutions tailored to healthcare and business organizations. Our trained professionals combine domain expertise with operational excellence to deliver measurable results for your organization.

Whether you need full-time coverage or supplemental support, our scalable team adapts to your requirements. Every engagement is backed by HIPAA compliance, rigorous quality assurance, and transparent reporting.

What We Offer

Comprehensive live chat & virtual receptionist capabilities designed for healthcare and business excellence.

Website Live Chat

Instant engagement with website visitors. Convert more inquiries into patients and customers.

Virtual Receptionist

Professional call answering, message taking, and call routing that represents your brand.

Patient Scheduling

Full appointment management including booking, rescheduling, and calendar synchronization.

Triage Support

Basic patient triage following your protocols to route urgent matters appropriately.

Lead Capture

Every inquiry captured, qualified, and routed. No leads slip through the cracks.

Multi-Platform Integration

Integrates with your website, CRM, EHR, and scheduling software seamlessly.

Why Choose SS Support Network

3x

More Conversions

Live chat converts 3x more website visitors than forms alone.

45%

Fewer No-Shows

Appointment reminders reduce missed visits significantly.

<15s

Response Time

Lightning-fast chat response keeps visitors engaged.

24/7

Availability

Always-on chat support, even outside office hours.

Frequently Asked Questions

We integrate with all major website platforms, CRMs, and EHR systems including WordPress, Wix, Salesforce, and more.
Yes, we can directly access and manage appointments in your scheduling system, including major EHRs.
Absolutely. We provide 24/7 chat coverage so you never miss a website visitor or inquiry.