Professional call handling for healthcare providers, NEMT companies, and businesses. Multi-channel support including phone, chat, and email — always HIPAA compliant.
SS Support Network delivers industry-leading inbound call center solutions tailored to healthcare and business organizations. Our trained professionals combine domain expertise with operational excellence to deliver measurable results for your organization.
Whether you need full-time coverage or supplemental support, our scalable team adapts to your requirements. Every engagement is backed by HIPAA compliance, rigorous quality assurance, and transparent reporting.
Comprehensive inbound call center capabilities designed for healthcare and business excellence.
Round-the-clock professional call answering. No voicemail, no hold queues — real agents answering every call.
Phone, email, live chat, and SMS support. Your customers reach you wherever they prefer.
Every agent is HIPAA certified. Secure systems, encrypted data, and strict PHI protocols.
Appointment booking, rescheduling, cancellations, and waitlist management for healthcare providers.
Tailored call scripts and protocols that match your brand voice and operational requirements.
Live dashboards and daily reports on call volumes, handle times, resolutions, and quality metrics.
True round-the-clock coverage, 365 days a year.
Industry-leading average speed of answer.
Most issues resolved on the first contact.
Compared to in-house customer service teams.