If your fleet is growing but operations are overwhelmed, you don’t need more in-house chaos — you need scalable infrastructure. We manage dispatching, billing, credentialing, broker compliance, trip scheduling, and 24/7 call center operations so you can expand capacity, win more broker contracts, and increase revenue without increasing payroll risk.
Built for fleets ready to grow beyond 20 vehicles.
Stop Managing Operations.
Start Scaling Your Fleet.
Purpose-built operations infrastructure for the organizations transforming patient access and mobility.
End-to-end dispatch, scheduling, and billing infrastructure for non-emergency medical transportation companies of every size.
Credentialing, insurance verification, prior authorization, and revenue cycle management for medical practices.
Dispatch support, fleet coordination, call handling, and rent-a-car operations for transportation businesses.
Scalable back-office infrastructure for operators expanding across states with compliance, credentialing, and centralized dispatch.
See how structured NEMT infrastructure reduces operational cost while increasing dispatch capacity — measured, modeled, and proven across 200+ client deployments.
Join 200+ NEMT companies saving an average of $156,600 annually with structured infrastructure.
SS Support Network provides enterprise-grade NEMT operations infrastructure that reduces monthly operational costs by an average of 74% compared to in-house staffing models. By combining dedicated dispatch teams, medical billing specialists, and 24/7 call center operations under a single infrastructure model, NEMT providers can scale from startup to multi-state operations without the capital risk of expanding payroll, benefits, and training overhead.
A complete operational infrastructure organized around your core business needs. Every service designed for measurable impact.
The complete backend infrastructure for healthcare mobility and medical operations.
Streamlined operations for fleet management, dispatching, and customer communication.
Scale your business with outsourced operations, lead generation, and strategic growth support.
Built different from day one. Here's what separates us from generic outsourcing providers.
Every agent, every system, every process built around strict HIPAA compliance. Encrypted communications, certified staff, regular audits.
Not a skeleton crew at night. Full operational capacity around the clock with consistent quality, real-time monitoring, and zero downtime.
Transparent KPI dashboards, weekly performance reports, and continuous improvement cycles. You see exactly what you're getting.
RouteGenie, TripMaster, Kinetik, CureMD — we work with every major NEMT and healthcare platform. No vendor lock-in.
A streamlined onboarding process designed to get your operations running fast with zero disruption.
We analyze your current operations, pain points, volumes, and growth targets to build a custom plan.
Our team configures systems, trains specialized agents, and integrates with your platforms and workflows.
Go live with dedicated account management, real-time dashboards, and 24/7 operational oversight.
Continuous performance optimization, scaling capacity on demand, and strategic growth partnership.
Every client gets a live performance dashboard. Full transparency, zero guesswork.
Whether you're a startup provider or a multi-state operation, we have a model that fits your stage and budget.
Ready to upgrade your operations? Contact us today and get a customized solution for your business.
Reach out for a free consultation. We’ll analyze your needs and build a solution that fits your budget and growth targets.
Vancouver, WA 98662, USA
24/7/365 — Always Available
Quick answers to the most common questions. See our complete FAQ →
SS Support Network provides complete operational infrastructure for NEMT fleet operators and healthcare companies. Our services include 24/7 dispatch, medical billing, credentialing, and call center operations — all delivered through dedicated teams trained specifically for the healthcare transportation industry. We are not a staffing agency; we are an infrastructure partner.
Most clients achieve 35–70% cost savings compared to equivalent in-house staffing. A typical 15-vehicle fleet saves $80,000–$150,000 annually by outsourcing dispatch and billing operations. Use our ROI calculator to see your specific potential savings based on your fleet size and service needs.
Yes. All operations are fully HIPAA compliant with encrypted data handling, role-based access controls, Business Associate Agreements, and regular compliance audits. Patient data security is embedded in every layer of our infrastructure.
Most clients are fully operational within 5–10 business days. Our structured onboarding includes discovery, team training, system setup, and parallel testing before live transition — ensuring zero disruption to your existing operations.
You can start with any single service line — dispatch, billing, credentialing, or call center — and expand as you see results. There are no minimum package requirements. Many of our most successful clients started with one service and gradually added more as their business grew. See all FAQs for more details.