Why SS Support Network Is Becoming a Leading NEMT BPO Company in the USA

In the rapidly growing NEMT BPO market, SS Support Network LLC has emerged as one of the most trusted partners for transportation companies seeking reliable, scalable operational support. Founded in 2020 and headquartered in Vancouver, Washington, SS Support Network has built a reputation for combining NEMT industry expertise with professional call center operations.

Our Story

SS Support Network was founded with a clear mission: to provide NEMT companies with the same quality of operational support that was previously available only to the largest transportation providers. We recognized that small and mid-size NEMT operators were underserved — struggling with dispatch coverage, billing accuracy, and credentialing complexity while trying to grow their businesses.

What Sets Us Apart

Several factors differentiate SS Support Network from generic BPO providers. Our team specializes exclusively in NEMT and healthcare transportation. Every dispatcher, billing specialist, and customer service agent is trained in NEMT-specific workflows, terminology, and compliance requirements. We maintain full HIPAA compliance, provide 24/7/365 operational coverage, and integrate seamlessly with major NEMT software platforms and broker portals.

Our Services

SS Support Network provides comprehensive NEMT operational support including 24/7 dispatch and trip management, medical billing and claims processing, credentialing and broker enrollment, customer service and patient communication, inbound and outbound call center services, and back-office administrative support.

Our Commitment

We measure our success by our clients' success. When your trips are dispatched on time, your claims are paid in full, and your broker scores improve — that is when we have done our job. Our goal is to be the operational foundation that enables your NEMT business to grow.

Conclusion

SS Support Network is becoming a leading NEMT BPO company because we combine deep industry expertise with professional operational execution. If you are looking for a partner that truly understands your business, we would love to show you what we can do.