Transportation & Car Service
Airport & Limo Booking and Dispatch Support
Every reservation call answered — at 2 p.m. and 2 a.m. We take bookings in your company name, track the flights, dispatch the chauffeurs, and handle the changes, so you stop losing airport runs to whoever picked up faster.
Quick Answer
Airport and limo booking and dispatch support is an outsourced back-office service that answers reservation calls in your company name around the clock, tracks flights and adjusts pickups, dispatches chauffeurs, and coordinates farm-ins and farm-outs — all inside your own reservation software. It's for airport transfer companies, limousine services, and car-service operators that lose late-night and overflow bookings to whoever answers the phone first. SS Support Network works in platforms like Limo Anywhere, Moovs, or FASTTRAK, entering every trip into your system before the call ends, and most operators start with overnight and weekend coverage before expanding to full 24/7 booking and dispatch. The buyer outcome is more captured reservations, on-time pickups, and 24/7 phone coverage at a lower cost than a full in-house reservation desk.
What we handle
What does airport and limo booking support include?
In this business the phone is the storefront. A missed 11 p.m. call isn't one lost trip — it's a corporate traveler who found another car service and never came back.
- Reservation calls & emails — quotes, bookings, and changes handled in your company name
- Flight tracking — arrivals watched, pickups moved, customers texted before they wonder
- Chauffeur dispatch — assignments sent with full trip details, on-location status confirmed
- Day-of changes — delays, extra stops, and cancellations absorbed without drama
- Farm-in / farm-out coordination — affiliate trips booked, confirmed, and tracked to completion
- Corporate account bookings — travel arrangers get fast, consistent service and clean confirmations
- Night-before confirmations — early pickups verified with the customer and the chauffeur
- Booking entry — every trip logged in your reservation system, not on a sticky note
How it works
How fast can you start covering our phones?
- 1
Free operations audit
Tell us your fleet, service area, booking software, and the hours you're missing calls. You get a written coverage plan with pricing within 1 business day.
- 2
We learn your standards
Rates, vehicle classes, gratuity policy, airport procedures, preferred chauffeurs — scripted and approved by you before we take a single call.
- 3
Start with the night shift
Most operators hand us overnight and weekend phones first, listen to the call recordings, then extend to full 24/7 booking and dispatch.
Proof, not promises
Time-critical dispatch is what we do all day
Our team has spent 2+ years running 24/7 dispatch for a growing East Coast medical transportation provider — work where a late pickup means a missed medical appointment, not just an unhappy customer. That same discipline — confirmed assignments, tracked ETAs, proactive callbacks — is what your airport work gets.
- 100% of inbound calls answered live, around the clock
- Every assignment confirmed with the driver — no assumptions
- Tight pickup windows tracked and protected
- 2+ years retained on 24/7 dispatch operations
We work inside the reservation platforms you already run
Independent service provider — not affiliated with or endorsed by the platforms named above.
Pricing
How much does limo booking and dispatch support cost?
One employee can't cover 168 hours a week — three can't, once you count vacations and sick days. A dedicated SSN seat covers your phones 24/7 at typically 35–70% less than one fully-loaded in-house hire, with backup coverage included. The first saved airport run each night usually covers the shift.
Nobody books a second chance at a first pickup. The customer who lands at midnight remembers exactly one thing: whether a car was there.
— SS Support Network car service playbook
Common questions
Limo booking support, answered straight
Yes — overnight is where we earn our keep. Airport work never sleeps: red-eye arrivals, 3 a.m. pickup confirmations, international callers in other time zones. Your line is answered live in your company name at any hour, and every booking is entered into your system before the call ends.
Yes. Every airport transfer is booked with the flight number, and we watch status through the day. Early arrival? The chauffeur is notified to move up. Two-hour delay? The pickup slides and the customer gets a text. Nobody circles arrivals, and nobody pays for wait time they didn't cause.
Both, if you want both. Booking support covers quotes, reservations, and confirmations. Dispatch support adds day-of work: assigning chauffeurs, sending trip details, confirming on-location status, and handling changes in the moment. Many operators start with overnight bookings and add dispatch once they've seen the quality.
Yes. When a trip comes from an affiliate, we book it to your standards and confirm back promptly. When you farm out, we send complete trip details to partners you approve, confirm the assigned chauffeur, and follow the trip to completion — because your name is on it either way.
Whatever you run — Limo Anywhere, Moovs, FASTTRAK, or another platform. We work inside your account, so reservations, customer records, and pricing stay in your system, visible to you in real time. If you still book from a spreadsheet and a phone, we can work that way too.
A dedicated SSN seat typically runs 35–70% less than a fully-loaded in-house hire — and it covers nights, weekends, and holidays, which one employee never can. Pricing is hourly per seat with no setup fees. Most operators start with overnight coverage and expand from the savings.
Running a setup we didn't cover? Call +1 (657) 777-0006 — a live person answers, 24/7.
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Find out how many bookings your voicemail is costing you
Tell us your fleet size and the hours nobody covers the phone. Within 1 business day you'll have a written coverage plan — hours, seat count, real pricing — and an honest estimate of what missed calls cost. No sales pressure.
Prefer to talk now? Call +1 (657) 777-0006 or WhatsApp us — 24/7.
