69 Services. Five Families. One Team.

Dispatch and call coverage is hourly, from $10/hr per dedicated agent; billing and credentialing are quoted from your claim volume and payer mix. Every quote arrives in writing within 1 business day of your free audit, itemized by role. The pricing page publishes the whole model.

Switching takes 5 to 10 business days for most engagements: discovery, system access, agent training, then a scoped first week on real work. Your current setup keeps running until our agents pass proficiency checks, so coverage never drops during the handover. Terms are month-to-month from day one.

No, our agents work inside the dispatch, billing, and scheduling systems you already run, including RouteGenie, TripMaster, and similar platforms. We train on proprietary or less common systems during onboarding. Your data stays in your own accounts the whole time.

Yes, 24/7 seats are staffed around the clock, 365 days a year, with a trained backup behind every agent. Overnight staff are awake and working your board, not on call at home. Full 24/7 coverage also costs less per hour than partial shifts because scheduling is more efficient.