Who we serve
Built for Businesses That Run on Calls, Schedules & Paperwork
We don't serve every industry — we serve the ones we know from the inside: healthcare operations and passenger transportation. Find your business below, or start with the free operations audit and let us map your back office for you.
Quick Answer
SS Support Network serves two families of business — healthcare operations and passenger transportation — from NEMT fleets, home care and home health agencies, and clinics and medical practices to limo, private car, and rental companies, plus specialized verticals like dental, behavioral health, hospice, pharmacy, skilled nursing, and surgery centers. Across all of them it provides one unified back office as a single vendor — live 24/7 answering, scheduling and dispatch, intake and verification, billing and claims, and credentialing and admin — working inside your existing systems rather than a stack of separate point solutions. It is built for owner-operators whose day runs on calls, schedules, and paperwork, with HIPAA-trained agents and a Business Associate Agreement wherever patient data is involved. The result is one partner covering the whole back office since 2020, with a written operations audit within 1 business day and most clients live in 5–10 business days.
Four industries, one operating discipline
Which industries does SS Support Network serve?
NEMT Companies — Our Flagship Specialty
24/7 dispatch, broker portals, rider and driver calls, billing, and credentialing. The complete back office behind a client's one-state-to-multi-state expansion, running for 2+ years.
NEMT back office
Home Care & Home Health Agencies
After-hours answering, caregiver call-outs filled fast, referral intake captured live, and billing support — so the on-call phone stops running your coordinators' lives.
Home care support
Clinics & Medical Practices
Patient scheduling, appointment reminders, insurance verification, and medical billing — one HIPAA-compliant team instead of an overloaded front desk.
Clinic & practice BPOTransportation, Limo & Rental Fleets
Booking lines, dispatch, and customer service for private car services and rent-a-car companies — answered 24/7 in your name.
Transportation supportMore healthcare industries
Every vertical with its own dedicated page
Dental Practices
Answering, scheduling, verification & billing support inside your practice software.
Dental
Behavioral Health
Billing, credentialing & phones together for therapy and psychiatric practices.
Behavioral health
Hospice Agencies
Compassionate non-clinical answering, intake & billing support, 24/7.
Hospice
DME / HME Suppliers
Intake, prior auth, billing & delivery dispatch for equipment suppliers.
DME & HME
Pharmacies
Refill lines, status calls & delivery dispatch for independent pharmacies.
Pharmacy
Labs & Imaging
Scheduling, results-line relay & courier coordination for diagnostics.
Labs & imaging
Telehealth Providers
Onboarding, scheduling & patient tech support for virtual care.
Telehealth
Assisted Living
Move-in inquiries, family communication & senior transportation coordination.
Assisted living
Therapy Clinics
Answering, reminders & verification for PT and chiropractic clinics.
Therapy clinics
Dialysis Centers
Recurring standing-order transport, scheduling & NEMT billing for dialysis.
Dialysis
Skilled Nursing (SNF)
Part A consolidated billing, Medicaid & business-office back office.
Skilled nursing
FQHC & Community Health
24/7 phone coverage, PPS/AIR billing, sliding-fee & multilingual support.
FQHC
Urgent Care Centers
After-hours routing, overflow answering & occupational-health accounts.
Urgent care
IDD & Group Homes
HCBS/waiver billing, DSP scheduling & EVV capture across clients.
IDD services
Optometry & Eye Care
Answering, exam recall & vision-plan verification for eye-care practices.
Optometry
Med Spa & Aesthetics
Consultation booking, deposit collection & membership support.
Med spa
Surgery Centers (ASC)
Surgical prior auth, out-of-network negotiation & ASC billing.
Surgery centersBeyond the named pages
What if your business doesn't match one of these pages?
Dialysis transport coordinators, medical courier services, Medicaid subcontractors — the sign on the door varies, but the work is the same: phones that must be answered, schedules that must hold, claims that must get paid, and records that must be right.
That work is what we sell. Browse the full catalog of call center, scheduling, billing, and admin services, and the audit will map them to whatever your operation looks like.
- Live answering & call centers — 24/7, in your name
- Scheduling, dispatch & coordination in your software
- Intake, verification & reminder calls
- Billing, claims & AR follow-up
- Credentialing, compliance desk & admin support
- HIPAA-trained agents wherever patient data is involved
Common questions
How owners decide if we fit
Two families: healthcare operations — NEMT fleets, home care and home health agencies, clinics and medical practices — and passenger transportation, including limo, private car, and rental companies. If your business runs on phone calls, scheduling, and paperwork, the model fits even when the label doesn't.
Tell us what your day looks like anyway. The mechanics we run — live answering, scheduling, intake, billing, admin — are the same across industries; only the vocabulary and the compliance rules change. The free operations audit will say plainly whether we're a fit, and decline if we're not.
Because context is the product. An agent who knows what a broker portal, a caregiver call-out, or a will-call trip means doesn't need a script for every sentence. We stay close to healthcare and transportation because that's where our teams have real operating depth since 2020.
Healthcare clients get HIPAA-trained agents, a signed Business Associate Agreement, and role-based access with logging as standard. Non-medical clients get the same security discipline without the healthcare paperwork. Everyone gets one thing equally: we work inside your systems, so your data stays under your control.
With a free operations audit. Tell us your industry, size, and the job that hurts most; you'll get a written plan with real pricing within 1 business day. Most clients start with one scoped service — phones or scheduling — and expand once the first week proves out.
Not sure where you fit? Call +1 (657) 777-0006 — 24/7.
Free operations audit
Tell us your industry — we'll map the back office
Whatever you run, the audit works the same: tell us the basics, get a written plan with real pricing within 1 business day.
Or call +1 (657) 777-0006 / WhatsApp — 24/7.
