Compliance & Credentialing · IntelliRide (Transdev)
IntelliRide (Transdev) Credentialing for Colorado NEMT
Company credentialing, driver credentialing, and vehicle enrollment with IntelliRide — now Transdev Health Solutions — Colorado's statewide NEMT broker. Prepared correctly the first time, submitted through the Colorado provider portal, and followed up every week until you have a decision and can take trips.
Quick Answer
SS Support Network is an independent BPO that prepares and submits your IntelliRide (now Transdev Health Solutions) credentialing and enrollment application — the company, driver, and vehicle files — through the Colorado provider portal, then follows up every week until you have a decision and can take trips. It is built for Colorado NEMT transportation providers who are new to IntelliRide, adding it to an existing broker mix, or expanding across the state to serve Health First Colorado (Colorado Medicaid) members. Our team is trained on the IntelliRide process but is not affiliated with, endorsed by, or partnered with IntelliRide or Transdev; credentialing and approval decisions are made solely by the broker. The outcome you get is a complete first submission with the certificate wording the reviewer expects and same-week responses to deficiency notices, so delays never come from your side of the file. We are a US-registered BPO based in Vancouver, WA, founded in 2020, working 24/7 under HIPAA safeguards and a signed BAA.
Every type of IntelliRide credentialing, one team
SS Support Network is an independent credentialing and enrollment service provider — not affiliated with, endorsed by, sponsored by, or partnered with IntelliRide (or Transdev Health Solutions). All broker names and trademarks belong to their respective owners. Credentialing and approval decisions are made solely by IntelliRide. We help transportation providers prepare and submit their own applications.
The short answer
What does credentialing with IntelliRide involve?
IntelliRide, now operated by Transdev Health Solutions, is the broker for Colorado's statewide NEMT program. It manages the nine-county Denver metro core directly and coordinates trips statewide across Colorado, with call and trip volume the broker reports as substantial. Its duties include provider credentialing, driver training, scheduling, and claims for Health First Colorado (Colorado Medicaid) members. To carry those trips, a transportation provider has to clear three separate credentialing tracks — the company, every driver, and every vehicle — and then sign a provider contract in the Colorado provider portal. Miss a document in any track and the whole file waits. This page walks through each track the way an IntelliRide reviewer looks at it, and shows where we take the paperwork off your plate.
Track 1
How does company credentialing with IntelliRide work?
Company credentialing is where IntelliRide decides your business is real, insured, and safe to send Colorado Medicaid members to. The core packet is your business entity documents (W-9, EIN letter, business license or Articles of Organization), commercial auto liability and general liability certificates with IntelliRide named correctly, and workers' compensation. Insurance limits are set by the broker and the Colorado program and can change by contract, so we confirm the current thresholds and make sure IntelliRide is listed as Certificate Holder and Additional Insured with the exact wording the reviewer expects. The application runs application then credentialing review then contracting, and the single most common reason it stalls is certificate language that does not match. We build the packet, confirm your current Colorado limits, and fix the additional-insured wording before it goes in, not after a rejection.
Track 2
How do I credential my drivers with IntelliRide?
Every driver who touches an IntelliRide trip needs a complete, current file: a valid Colorado license for the vehicle class they drive, a clean motor-vehicle record, a criminal background check, drug and alcohol screening, and proof of the training the program requires — typically defensive driving, CPR and First Aid, and wheelchair securement or a PASS-style passenger-assistance course. Driver credentialing is also where an operating fleet gets caught later: a license or a background check quietly expires and the driver is deactivated in the portal on their next trip. We assemble each driver file, load it into the Colorado provider portal, and put every expiration date on a tracking calendar so a lapse never surprises you on a Monday morning.
Track 3
What does IntelliRide require to credential a vehicle?
Each vehicle in service has its own file: current Colorado registration and title, a passing state safety inspection, the vehicle listed on your auto liability policy, and — for wheelchair and stretcher vehicles — proof the securement equipment and ADA accessibility meet the standard. Add a vehicle to your fleet and it has to be credentialed and added to the contract before it can run a trip; retire one and it has to come off. We keep your vehicle roster, inspections, and insurance schedule matched to what IntelliRide has on file, so the fleet you actually operate is the fleet IntelliRide shows as approved.
Track 4
Re-credentialing & staying active with IntelliRide
Credentialing is not a one-time form. Insurance certificates renew annually, driver background checks and screenings run on a cycle, vehicle inspections expire, and the Colorado program re-verifies providers on a recurring basis. The providers who lose trips rarely fail the first application — they fail a renewal nobody was watching. We run your re-credentialing as a calendar, not a fire drill: renewals prepared before the deadline, updated documents uploaded to the Colorado provider portal, and a clean file that keeps you accepting trips without an accidental deactivation.
Colorado & beyond
IntelliRide runs Colorado — but your counties may touch other brokers
IntelliRide, now Transdev Health Solutions, coordinates the statewide Colorado program and manages the nine-county Denver metro core directly. If you also run trips under a managed-care plan or across a state line, a national broker may credential you for those members instead — and applying to the wrong queue wastes weeks. During the free review we confirm which broker actually controls trips in your counties and plans so every application lands in the right place the first time.
How it works
Three steps to an IntelliRide decision
- 1
Free credentialing review
We confirm which broker runs your Colorado counties and send the exact document checklist for the company, your drivers, and your vehicles. Written plan within 1 business day.
- 2
We prepare & submit
Company, driver, and vehicle files assembled and gap-checked, insurance wording corrected, everything submitted through the Colorado provider portal the way the reviewer expects it.
- 3
Follow-up to a decision
Same-week deficiency responses and weekly status checks so your file never sits. When you're approved, we set you up to accept trips and put renewals on a calendar.
Common questions
IntelliRide credentialing, answered straight
You submit a transportation provider application, clear the broker's credentialing review, and sign a provider contract before you can accept Health First Colorado (Colorado Medicaid) trips. Credentialing covers your company documents, each driver's file, and every vehicle. We prepare the full packet, submit it through the Colorado provider portal, and answer every deficiency notice so your application does not stall on missing paperwork.
Limits are set by the broker and by the Colorado program, and they can change by contract, so we confirm the current thresholds before anything goes in. In practice you will need commercial auto liability and general liability with the broker named as Certificate Holder and Additional Insured, plus workers' compensation. The most common reason a Colorado file stalls is certificate wording that does not match what the reviewer expects — we fix that first.
Yes. IntelliRide is the long-standing brand for Colorado's statewide NEMT program, now operated by Transdev Health Solutions. You will see both names in program documents and on the portal, so we credential you under the correct current entity and make sure your paperwork uses the name the reviewer is checking against.
Each driver needs a valid Colorado license for the vehicle class they drive, a clean motor-vehicle record, a criminal background check, drug and alcohol screening, and proof of required training such as defensive driving, CPR and First Aid, and wheelchair securement or a PASS-style passenger-assistance course. We assemble each driver file, load it into the Colorado provider portal, and keep every expiration date on a tracking calendar so nobody gets deactivated mid-route.
No. SS Support Network is an independent credentialing and enrollment service provider. We are not affiliated with, endorsed by, sponsored by, or partnered with IntelliRide or Transdev Health Solutions, and all broker names and trademarks belong to their respective owners. We help transportation providers prepare and submit their own applications.
The broker controls approval speed and it varies with how much capacity the Colorado network needs in your area — quicker when they need drivers, longer when they do not. What we control is a complete first submission, same-week responses to deficiency notices, and weekly follow-up, so the delay is never coming from your side of the file.
Credentialing is billed hourly from $6/hr for the credentialing work, or priced per application and per driver, quoted to your fleet size and how many brokers you are enrolling with. Ask for a custom plan and we quote it in writing, with no obligation.
Not sure which broker runs your Colorado counties? Call +1 (657) 777-0006 — 24/7.
Related
Credentialing is step one — these keep you rolling
All Broker Enrollment
Modivcare, MTM, IntelliRide and regional brokers — the enrollment overview.
Learn more
Driver Credentialing
Driver files cleared and kept current inside every broker portal you run.
Learn more
IntelliRide Billing
Trip claims, denials, and remittance reconciliation once you are running trips.
Billing
The Complete NEMT Back Office
Dispatch, billing, credentialing, and calls — everything a growing fleet hands off.
NEMT overviewFree credentialing review
Find out exactly what your IntelliRide file needs
Tell us your Colorado counties and fleet. Within 1 business day: which broker runs your area, the document checklist for company, drivers, and vehicles, and a flat quote — no sales pressure.
Prefer to talk now? Call +1 (657) 777-0006 or WhatsApp us — 24/7.
