Veyo Credentialing & Enrollment for NEMT Providers

Commercial auto liability, general liability and workers' compensation, with the broker named as Certificate Holder and Additional Insured. Limits are set by the state contract, so we confirm the current thresholds for your state instead of repeating a number from someone else's. The detail that actually stalls files is the naming. As MTM has absorbed the Veyo brand in some markets, the entity that belongs on the certificate has changed, and a certificate naming the wrong one gets rejected even when the limits are right.

Veyo is owned by MTM, and MTM has been retiring the Veyo name state by state rather than all at once. Connecticut providers were notified the change took effect on 1 September 2023. Wisconsin started its transition in February 2024 and now runs on MTM Link. Other states still have live Veyo-branded provider and driver logins. So the honest answer is that it depends on your county and on when you're asking, which is exactly why we check before an application goes anywhere.

We won't publish a list, because every list we found disagrees with the others and they all go stale at contract renewal. Veyo's own site keeps state login portals live; third-party guides published within a year of each other name different sets of states. Tell us your counties in the free review and we'll confirm which entity actually holds the contract there before you fill in a single form.

Those are separate paths. Veyo's independent driver-provider route is for an individual driving their own four-door car, which Veyo's driver FAQ puts at model year 2006 or newer subject to state variation, passing a Veyo vehicle inspection, with a background check, drug screening, CPR and First Aid, and ADA, HIPAA and sensitivity training. The commercial route is for a company with employed drivers and titled vehicles, and it carries a company file, a file per driver, a file per vehicle, a rate sheet and a contract. If you own vehicles and hire drivers, the driver-recruitment pages are not your process. We handle the commercial path.

No. SS Support Network is an independent credentialing and enrollment service provider. We are not affiliated with, endorsed by, sponsored by, or partnered with Veyo or MTM, and all broker names and trademarks belong to their respective owners. We help transportation providers prepare and submit their own applications.

The broker controls that, and the real driver of it is whether the network needs your type of capacity in your area. A wheelchair-capable fleet in a county short on wheelchair supply moves faster than a sedan fleet in a market already covered by independent driver-providers. What we control is a first submission with nothing missing, deficiency responses inside the same week, and a weekly status check, so the wait is never being caused by your file.

Our credentialing work is billed hourly from $6/hr, or priced per application and per driver, quoted against your vehicle count and the number of brands you are enrolling with in this pass. Enrolling with Veyo and a sibling brand in the same pass costs less than doing them separately, because the underlying driver and vehicle files get reused. Ask for a custom plan and we put it in writing, with no obligation.